Privacy Policy

Last updated: December 28, 2025

1. Introduction

URLPDQ ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our URL shortening service.

2. Information We Collect

Information You Provide

  • URLs: The long URLs you submit for shortening
  • Custom Slugs: Optional custom short URL identifiers you create
  • Contact Information: Name and email address when you contact us
  • Account Information: Email and profile data (for registered users, when authentication is implemented)

Information Automatically Collected

  • Click Data: Timestamp, referrer URL, and user agent for each link click
  • Geographic Information: General country-level location data based on IP address
  • Technical Data: Browser type, device type, operating system
  • IP Addresses: For security and analytics purposes

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining the URL shortening service
  • Generating analytics and statistics for link creators
  • Detecting and preventing fraud, abuse, and security incidents
  • Improving and optimizing our services
  • Communicating with you about the service
  • Complying with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information:

  • With Your Consent: When you explicitly authorize us to do so
  • Service Providers: With third-party service providers who help us operate the service (e.g., Google Cloud Platform, Firebase)
  • Legal Requirements: When required by law or to protect our rights
  • Analytics Data: Aggregated, anonymized data may be shared for research or analytics purposes

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve user experience and analyze service usage. You can control cookies through your browser settings, though some features may not work properly if cookies are disabled.

6. Data Retention

  • Link Data: Stored indefinitely unless the link expires or is deleted
  • Analytics Data: Retained for up to 2 years
  • Account Data: Retained while your account is active (when authentication is implemented)
  • Contact Forms: Retained for up to 1 year

7. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request data portability
  • Withdraw consent

To exercise these rights, please contact us at our contact page.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our service, you consent to such transfers.

11. Third-Party Services

We use Google Cloud Platform and Firebase for hosting and data storage. These services have their own privacy policies which govern their use of your information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Address: 534 Greathouse Drive, Richmond, KY 40475
  • Phone: (980) 272-0362
  • Email: privacy@urlpdq.com
  • Contact Form: urlpdq.com/contact